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Features

Everything a hotel runs on, in one system.

Eight areas that share one guest record, one folio and one set of rates. The screens shown use sample data.

Front desk and reservationsCalendar and availabilityRates and plansFolios, payments and approvalsHousekeeping and maintenanceNight audit, reports and finance closeTeam, security and auditInstallable, with offline help
01

Front desk and reservations

Run arrivals, departures and in-house guests from one list.

Check in from the Today screen and see who is due out
Multi-room bookings, changes with a price preview, and cancellations with a reason
A waitlist for room types that are sold out
ReservationsGrand Samudra Bali
All 36Arrivals today 7In-house 11Departures today 3
Wirawan Hadi101DirectReady—
Dewi Lestari201Booking.comRoom dirtyRp 1,452,000
Budi SantosoUnassignedAgodaAssignRp 3,200,000
Chloe Martin203DirectIn-houseRp 0
James Okafor302ExpediaIn-houseRp 254,100
Siti Rahma104TravelokaDeparts todayRp 980,000
02

Calendar and availability

Every room and night on one calendar.

Drag bookings between rooms, and colour by status or channel
Overbooking limits per room type and per night
Take a room out of sale for maintenance or renovation
CalendarGrand Samudra Bali
Tue 8WedThuFriSatSunMonTueWedThu
101 Deluxe KingWirawan Hadi
102 Deluxe KingDewi LestariOption
201 Deluxe TwinSiti RahmaHold
202 Deluxe TwinBudi Santoso
301 SuiteJames OkaforChloe M.
In-houseArrivingHold
03

Rates and plans

Set prices once and let derived plans follow.

A rate grid per room type, and plans derived from a base plan
Seasons, day of week, length of stay, blackouts and promo codes
Corporate rates and company agreements, and packages with priced extras
RatesGrand Samudra Bali
Tue 8Wed 9Thu 10Fri 11Sat 12Sun 13Mon 14
Deluxe King1.45k1.45k1.50k1.75k1.90k1.65k1.50k
Deluxe Twin1.55k1.55k1.60k1.85k2.00k1.75k1.60k
Suite2.90k2.90k3.00k3.40k3.60k3.20k3.00k
Pool Villa4.20k4.20k4.30k4.90k5.20k4.60k4.30k
Fri and Sat priced from demand3 cells selectedBulk edit
04

Folios, payments and approvals

Bill the right party, with approvals where money moves.

Several billing windows per stay with charge routing, a printable pro-forma and receipts
Cash, card, QRIS, bank transfer or city ledger recorded on the folio. There is no online payment gateway yet
Cash shifts with a till count. Voids, discounts and refunds follow limits you set per role
Folio · Dewi LestariGrand Samudra Bali
A · Guest
Rp 254,100
B · Company
Rp 4,840,000
8 SepRoom night · Deluxe King Posts at auditRp 1,452,000
8 SepMinibar · Bintang × 2Rp 108,900
8 SepLaundry · 5 piecesRp 145,200
8 SepDiscount 10% · Service recovery Awaiting approval−Rp 145,200
Balance dueRp 254,100Post chargeTake paymentIssue invoice
05

Housekeeping and maintenance

Assign, track and inspect rooms without paper.

Auto-assign by zone and workload, with timers from start to finish on the phone
Inspection with a reason when a room fails, and do-not-disturb and rush flags
Maintenance tickets that can block a room from sale until it is fixed
Housekeeping · AssignGrand Samudra Bali
8 rooms to assignAuto-assign
WSWayan Sari3 rooms
101DepartureArrival
102Departure
201Stayover
KAKomang Ayu3 rooms
202DepartureArrival
203Stayover
301Departure
PDPutu Dewi2 rooms
302Stayover
303Deep clean
06

Night audit, reports and finance close

The numbers owners and accountants ask for.

A guided night audit, and a manager report by department, channel and segment with last year beside it, plus pickup
A PDF owner pack, and a chart of accounts you control, a trial balance, supplier bills with withholding, receivables with aging and service charge distribution
A month close that locks the month. Reopening needs a general manager and a reason
Reports · Manager reportGrand Samudra Bali
Occupancy
72%
ADR
Rp 370,000
RevPAR
Rp 266,400
Revenue
Rp 6.66M
Revenue by department
Room62%
F&B24%
Spa8%
Other6%
TodayMonth to dateYear to datevs last year
07

Team, security and audit

Control who can do what, and keep a record.

A role by permission matrix with approval limits
Invite your team by link, with a role for each property
An audit log of every sensitive action that cannot be edited, downloadable as a CSV
Access · RolesGrand Samudra Bali
PermissionGMFront deskRevenueFinance
View reservations
Post charges
Void a line
Edit rates
Close night audit
Manage users
Void limit: Front desk Rp 0 · GM unlimitedImmutable audit log
08

Installable, with offline help

Staff on their own devices.

Installs on a phone or tablet like an app
Recently opened screens still open with no signal. Check-ins, room status and housekeeping changes are sent when you are back online
Notifications in the app for billing, trial and team messages
Mobile and tabletGrand Samudra Bali
Front desk09:41
Wirawan Hadi · 101
Check in
Dewi Lestari · 201
Room dirty
Budi Santoso · —
Assign
Offline · 2 queued
Housekeeping09:41
101 · Departure
In progress · 12 min
102 · Departure
Next
201 · Stayover
Next
Finish room
Tablet · room map
101102103104105201202203204205
Assign 202 and check in

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